1. After making payment by a candidate. His/her application for refund shall be accepted only in following cases:
   1. If the candidate is unable to complete online application form due to technical reasons or programming error.
   2. If the application of a candidate is placed wrongly online because of technical reason.
   3. If selection test procedure cannot be concluded due to service exigencies.

2. Refund shall not be applicable to any candidate whose application is subject to rejection for following cases:
   1. If the candidate is found medically unfit.
   2. If documents submitted by the candidate do not conform to requirements stated in the circular.
   3. Fraudulent attempts to join Bangladesh Air Force.
   4. If the candidate fails in Written/Viva/Practical examination (if so needed).
   5. If the candidate has not been selected in any subsequent enrolment process.
   6. If the applicant does not intimate the problem faced to BAF via email to helpdesk_civ@baf.mil.bd within 48 hours from the time of payment. Email must contain Payment Invoice received on registered email(pdf copy), mobile no used in the application form, FUll Name. Registered email address used in the application must be used for communication.
   7. If the solution is provided to any issue within 48 hours from the intimation of the issue/problem.

3. Refundable amount shall be the fixed amount which was deposited by the candidate as application fee according to the existing policy of Bangladesh Air Force.

4. An application claiming refund to the email address: ddpers@baf.mil.bd shall be submitted by the candidate to the DDP (Civ), Personnel Dte, Air Headquarters, Dhaka Cantonment, Dhaka-1206 with relevant documents. They must also include the “Online Transaction Invoice” Received in email, Scanned Copy of “NID/Birth Reg Certificate” and the “Applicant ID” received during online application process.

5. Applications claiming refund have to be submitted within 01 (One) month from the date of making payment for online application for joining in Bangladesh Air Force.

6. DDP (Civ), Personnel Dte, Air Headquarters, Dhaka Cantonment, Dhaka-1206 shall study each application to determine the genuineness of applications and forward only the eligible applications to Directorate of Personnel, Air Headquarters.